Frequently Asked Questions

Bear Rock is an outdoor and lifestyle shop in Pittsburg, New Hampshire, and online at shopbearrock.com. We're part of Bear Rock Adventures, which also runs powersports rentals, lodging and camping on the trails of the North Country. The shop is built around four collections: Sled + Ride, Everyday North, Après and Active.

You'll find us at 2638 North Main Street, Pittsburg, NH 03592. The store is open 8am to 5pm. Questions before you visit? Call (866) 663-9777 or email hello@shopbearrock.com.

For snowmobiling we carry KLIM, 509 and CKX. Our everyday, Après and active collections include Vuori, Royal Canadian, KÜHL, Howler Brothers, DUER, Relwen, Katin, Filson, Spanx, Oboz, Free People and FP Movement, plus our own Bear Rock Originals.

Yes. A Bear Rock gift card is delivered by email and can be used online at shopbearrock.com.

Yes. Orders over $100 ship free within the United States.

Most orders are processed within 2 to 3 business days and ship by USPS or UPS. Some items ship separately and may take a little longer. Please allow extra time for Alaska, Hawaii and U.S. territories.

Not at this time. We currently ship to U.S. addresses only.

Yes. Choose in-store pickup at checkout and we'll email you when your order is ready. Orders are usually ready within an hour during store hours (8am to 5pm) at 2638 North Main Street in Pittsburg.

Unworn, unaltered items with the original tags attached can be returned within 30 days of an in-store purchase or within 30 days of a shipped order's delivery. Please include your receipt or order number. Discounted and sale items are final sale. See the full return policy for details.

Bring it to the store in Pittsburg, or call (866) 663-9777 and we'll send you a return shipping label. A $7.95 label fee is deducted from your refund. Refunds go back to your original payment method or are issued as an emailed gift card. Original shipping charges are not refunded.

Check the sizing details on each product page and compare them with your measurements and usual fit. For snowmobile jackets and bibs, size for the layers you'll wear underneath. Still unsure? Call us at (866) 663-9777 and we'll help you choose.

Start with a DOT-approved helmet and goggles, a waterproof jacket and bib (or a one-piece suit), insulated gloves or mitts, warm waterproof boots, and a base layer and mid-layer underneath. Browse everything in Sled + Ride.

Use three layers: a moisture-wicking base layer against your skin, an insulating mid-layer like fleece, and a waterproof, windproof outer jacket and bib. Avoid cotton, which holds sweat and gets cold. Layers let you adjust as temperatures and riding effort change through the day.

An insulated jacket has warmth built in, which suits trail riding and colder, lower-effort days. A shell is waterproof and windproof with no insulation, so you control warmth with the layers underneath. That works well for active or deep-snow riding, where you'll work up more heat.

Yes. Shop women’s snowmobile gear, men’s snowmobile gear and youth snowmobile gear.

Everyday North is our year-round collection of clothing for life up north: comfortable, durable pieces you can wear on the trail, around town and on the road. Shop women’s and men’s.

Après is our cold-season collection for after the ride: cozy sweaters, warm layers, winter boots and accessories for the lodge, the bar or the drive home. Shop women’s and men’s.

Active covers clothing for training, hiking and everyday movement from brands like Vuori and FP Movement. Shop women’s and men’s.

Bear Rock Originals is our own line of logo hats, tees, hoodies and accessories. They make great gifts for riders and anyone who loves Northern New Hampshire.

Pack layers. A base layer, a fleece or sweater, a waterproof jacket, comfortable pants, and a warm hat and gloves will cover most New England weekends, even when the weather changes by the hour. Everyday North is a good place to start.